Provider Questions & Answers
Welcome to Deeds be Done the platform that will accelerate growth for solopreneurs, entrepreneurs, and small businesses nationally.
What is Deeds be Done?
Deeds be Done is a platform that allows Home Services providers to promote their small business or side hustle to clients that are looking for their services. Deeds be Done is not an employer but a marketing and payment processing technology platform. We are dedicated to helping you grow your clientele while you focus on what you love doing and that is your business.
Why Should I Become a Deeds be Done Bizzy Bee?
Deeds be Done is a platform where you can showcase your services to potential customers locally. Customers searching for services can view your profile, contact you for additional information and book services directly from our platform.
How Do I Qualify?
Deeds be Done Bizzy Bees are dedicated to providing an excellent customer experience. Therefore, we require that you have experience in the area of business service that you provide. Some services require professional training and certifications like plumbing and electrical. It is the responsibility of the provider to ensure that they have and maintain any professional training and certification required for the services that they provide.
How do I Sign Up?
Signing up is easy! Anytime and anyplace you can complete a profile from your smartphone, tablet, or computer. Simply click on the sign-up button at the top of our website www.deedesbedone.com . Create your profile. Then login and complete the additional profile requirements which include Social Security Number and uploading photo Identification for a routine background check. Once the background check is complete customers can book your services. We have created this video to help: Customizing Your Profile.
Can I Add Photos and Video?
Yes. In fact, we suggest it. Use your company logo, photos of your work and even a video to introduce yourself or company to potential clients. Crafting a great profile that appeals to customers is a key to your success on the platform. Make it stand out. Showcase your expertise. Keep it professional. No profanity. No nudity. And all content must be the intellectual property of your company.
Is There a Background Check?
Yes. It is the Deeds be Done commitment to our customers that the providers that enter their homes are vetted and background checked.
Does it Cost Anything to Sign Up?
We are piloting our first launch in the Chicago land area. As part of the pilot program we are extending the benefit of free platform access as long as you are in good standing.
Membership on the platform is subscription based at $9.95 per month subscription. You may cancel at any time. By signing up during the pilot program you will never have to pay the subscription fee as long as you remain in good standing with Deeds be Done.
Can I Offer More than One Service?
Yes. You may add as many services under your profile as you would like to offer and have experience providing.
Can I Set the Area I Would Like to Provide Services?
Yes. Once you have created your profile you may set the area where you would like to provide services.
Can I Set My Own Prices?
Absolutely. This is your business! As Deeds be Done is not an employer, you set the prices for the services you provide.
How Do I Get Paid for My Services?
Each transaction will incur a 13% service fee paid to Deeds be Done which includes a 2.75% payment processing fee.
Upon completion of the job payment will be direct deposited into your account after the Deeds less the service fee and any outstanding fees owed to Deeds be Done.
No more hassles of tracking down payments from customers. We allow you to focus on what you love and that is providing excellent service to your clients and growing your business.
When Do I Get Paid for My Services?
Payments will be deposited into your account within 1-2 business days. If you prefer to receive the funds immediately, we can deposit them into your account immediately upon receipt from the customer at an additional 1% fee.
Are Taxes Withheld from my Payments?
Deeds be Done will not deduct income tax from your payments. All providers on the platform are independent contractors. As an independent contractor you are responsible for paying and filing your taxes. Please see an accountant professional for more information on filing taxes on the income received through the Deeds be Done platform.
Are There Any Fees Assessed to Providers?
Providing an excellent customer experience is the goal of Deeds be Done. However, it is not our goal to nickel and dime our providers. We will assess fees under certain circumstances and may ultimately terminate membership on the platform for poor service. See our Provider Terms of Agreement for a complete list of fees.
How Are Providers Rated?
Customers rate Provider’s Deeds Completed on a 5 Check Mark Scale. A check mark for job completed. Check mark for great quality of work. Check mark for excellent customer service. Check mark for timeliness to and completing the job. Check mark for would they refer you to others for service. The customer is also able to give an overall score from 1-5.
How do I Become the Bizzy Bee of the Month?
The Bizzy Bee of the month is a free special feature on our site. This person is the President’s choice based on contributing factors like number of jobs completed, customer ratings, customer feedback and provider resources used. One of our major goals is helping solopreneurs, entrepreneurs and small business grow. And we want to celebrate your successes with you.
What is a Featured Provider?
Being a featured provider is a great way to help you stand out on the platform. A featured provider is a paid option to advertise on our site’s home page, social media and email campaigns. There are limited spots each month. Featured provider is a great way for new providers and startups to get immediate exposure. It is also effective for promoting established businesses. Click the link for more information.
How Do I Become a Featured Provider?
We have limited slots to become a featured provider in every category at a low cost to you each month. Featured providers have their business promoted on our homepage, service page, promotions and email campaigns. It is a great way to grow your business. You can become a featured provider by clicking on the Featured Provider button.
What Resources are Provided to Providers?
Our goal is to help entrepreneurs grow and develop their business in all areas. As such we provide a provider community idea for networking, sharing tips and tricks and celebrating successes. We have also partnered with the BOMB (Bet on Myself Business) Course to provide Deeds be Done providers discounted business course work in all areas of business.
Can I Be Removed as A Provider?
Yes. Our goal is to provide excellent service to our customers. Unfortunately, if a provider continues to receive poor ratings, we reserve the rate to suspend or remove the provider from the profile. It is also our goal to help our providers grow and improve their business. In some cases, we may offer additional options for providers to continue to remain in good standing with our platform. This includes participating in our partner The BOMB (Bet on Myself Business) Course business development program, training and assessments and positive referral points. For more information see our terms of agreement.
Deeds be Done wants to provide services to our customers that they can count on.
If bookings are not fulfilled per agreement with the client, you will be subject to a cancellation or rebooking fee. A portion of these fees will be offered to a replacement provider in order to fulfill the customer’s request or a credit to the customer towards a future booking for the inconvenience.
- Background Check Fee – $20
- Cancellation less than 48 Hours – $10
- Cancellation within 24 Hours – $25 (3rd Cancellation in less than 24 hours is automatic platform deactivation)
- Cancellation within 10 Hours – $50 (3rd Cancellation in less than 24 hours is automatic platform deactivation)
- No Show – $75 (Second no show platform deactivation)
- Job Incomplete – $25
- Key Replacement Fee – $125
- Damaged/Missing Item Fee – (Cost of item)